Optus launches cloud-based voice calling service for Microsoft Teams

One of Microsoft Teams Calling with Optus' primary features is the voice calling service that allows for subscription billing between the Teams and the traditional publicly switched telephone network.

It is a cloud operated service that removes businesses' need to run large enterprise voice hardware stacks for voice services. Microsoft's direct routing technology and its Azure cloud platform underpin the service.

Teams Calling with Optus offers Australian businesses the experience of collaborating with the Teams, backed by the Evolve Voice capability of enterprise-grade Optus, the telco announced.

As more Australians move to remote work, this reliable and secure unified communications solution offers businesses the flexibility to use Microsoft Teams not only for inter-team collaboration in real-time, but also as a fully-fledged enterprise telephone system using the Optus network, "according to Deon Liebenberg, Optus Business Vice President Product Innovation.

Optus is committed to keeping Australians connected and their partnership with Microsoft provides a powerful tool for enterprises to combine internal and external communications into one system.

Rachel Bondi, Chief Partner of Microsoft Australia, said his Optus Partnership would provide organizations with access to a communications tool that combines business-grade voice solutions, conversations, content and applications within a single digital hub.

With the new normal remote workforce activity, company have seen a dramatic increase in Microsoft Team usage to over 75 million active daily users globally. By combining the premium network of Optus with Microsoft Teams, we can now provide customers with a comprehensive platform for all their secure communication and collaboration needs.

According to Optus, it aimed to provide an end-to - end managed design, implementation, and support service to directly support clients.