Wipro, Plexis Healthcare Systems ink regional strategic alliance accelerating the digital transformation for healthcare payers

The collaboration will focus on supporting Medicare and Managed Medicaid programs but grow to support the Accountable Care Act and the business lines

Wipro, Plexis Healthcare Systems ink regional strategic alliance accelerating the digital transformation for healthcare payers

Wipro Limited, a global leader in information technology, consulting, and business process services, announced on 13 March 2020, its strategic global alliance with PLEXIS Healthcare Systems.

The collaboration would allow for a simplified, effective, accurate, and integrated program administration solution to benefit healthcare payers and sponsors of plans around the world. The aim is to deliver safe, compliant, high-value, end-to-end "digital-first" plan management solutions at a cost-effective price point, along with enhanced customer experience. Initially, the collaboration will concentrate on promoting Medicare and Controlled Medicaid services but will broaden to support the Accountable Care Act and business lines.

At its heart, Wipro's Medicare solutions will merge healthcare payer claims with care management systems from PLEXIS to provide a state-of-the-art backbone technology. This will allow Wipro to provide world-class Business Process as-a-Service (BPaaS) to manage the entire value chain efficiently and effectively. In addition, it includes enrollment processing with the Center for Medicare and Medicaid Services (CMS) member billing, delivery, care management, claim processing, and experience data processing to CMS.

The Wipro-Plexis partnership will include Medicare and Medicaid programs, a CMS-compliant, simple, and affordable turnkey choice with a focus on patient satisfaction, better service quality, data sharing, and reduced administrative costs. PLEXIS Healthcare Systems is a leading payer technology organization offering trusted corporate key management and payment processing solutions to healthcare payers and delivery networks worldwide.

According to Jorge Yant, President and CEO, PLEXIS Healthcare Systems, "A big digital revolution is underway in the healthcare sector. The operation of a smart back-office is instrumental in raising efficiency, revenue, and quality, and optimized technology to allow smart operations will be the key to transforming the paying company. Partnership with Wipro will allow delivering the best combination of safe on-demand, compliant software to unlock the full potential of digital transformation and bring our customers on the best path to success."

According to Mohd Haque, Sr. Vice President & Global Head of the Healthcare Business Unit, “Wipro Limited, "With technology playing a growing role in all facets of the global delivery of healthcare services, healthcare players understand the need to accelerate the production of integrated, cost-effective digital solutions to ensure that they remain competitive. The Wipro-PLEXIS collaboration brings together profound domain experience in payer applications and business processes and development policy to help healthcare payers through positive digital transformations."